Order & Delivery
At Lux Stylo, we strive to deliver your orders quickly and hassle-free, so you can enjoy our stylish products without worry.
Shipping information:
- Free shipping: For all orders within the Netherlands and Belgium, we always offer free shipping, with no minimum order quantity.
- Delivery time: The average delivery time for products is 5-9 business days. This may vary depending on the supplier's location and other external factors. Order processing typically takes 1-3 business days.
- Shippers: We work with reliable carriers such as PostNL, DHL and Bpost, depending on the destination and availability.
Track your order: Once your order has been shipped, you'll receive a confirmation with a tracking number. This allows you to easily track your package via our "Track Your Order" page, so you'll always be up-to-date on the status of your delivery.
Delivery issues: While we do our best to deliver your order on time, we are not responsible for delays caused by carriers or other external circumstances, such as holidays or weather conditions. If there is a delivery issue, such as a delayed, lost, or damaged package, please feel free to contact our customer service at info@luxstylo.eu .
Address accuracy: Please ensure you provide the correct shipping address when placing your order. Lux Stylo is not responsible for shipments that cannot be delivered due to an incorrectly entered address. If you made a mistake when entering your address, please contact us immediately so we can correct it as quickly as possible.
Order changes and cancellations: Need to make a change or cancel your order? Please let us know as soon as possible. Once an order has been processed or shipped, we may no longer be able to make changes.
Contact Us: Do you have questions about your order, the shipping process, or anything else? Our customer service team is ready to help. Feel free to contact us at info@luxstylo.eu , and we'll respond within 24 hours.