General Terms and Conditions
This website is operated by Lux Stylo. Throughout the site, the terms "we," "us," and "our" refer to Lux Stylo. Lux Stylo offers this website, including all information, tools, and services available from this site, to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.
By visiting our site and/or purchasing something from us, you engage in our "Service" and agree to be bound by the following terms and conditions ("Terms"). These Terms apply to all users of the site, including but not limited to users who are browsers, vendors, customers, merchants, and/ or contributors of content.
ARTICLE 1 - GENERAL
By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority and have given us your consent to allow any of your minor dependents to use this site.
You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).
You may not transmit any worms or viruses or any code of a destructive nature. A breach of any of these Terms will result in an immediate termination of your Services.
ARTICLE 2 - APPLICABILITY
These general terms and conditions apply to every offer from Lux Stylo and to every distance contract and orders concluded between Lux Stylo and the consumer.
Before the distance contract is concluded, the text of these general terms and conditions will be made available to the consumer. If this is not reasonably possible, the consumer will be informed before the distance contract is concluded that the general terms and conditions are available for inspection with us and will be sent to the consumer free of charge as soon as possible upon request.
ARTICLE 3 - ORDERS AND DELIVERY
We offer free shipping on all our products. The estimated delivery time is 5-9 business days, depending on the supplier's location. We strive to process and ship your order as quickly as possible, usually within 1-3 business days.
Once your order has been shipped, you will receive an email with a tracking number to track your package.
ARTICLE 4 - PRICES AND PAYMENTS
All prices on our website include VAT. Payments must be made using the payment methods available on our website. You agree to provide complete and accurate payment and account information for all purchases made in our store.
ARTICLE 5 - RIGHT OF WITHDRAWAL AND RETURNS
You have the right to return your order within 14 days of receiving it, without giving a reason, as long as the product is in its original condition, unused, and in its original packaging. Contact us at info@luxstylo.eu to initiate a returns process.
Return costs are the responsibility of the consumer, unless the product is defective or was delivered incorrectly. Once we receive and inspect your return, we will refund the full purchase price to your original payment method within 10 business days.
ARTICLE 6 - PRODUCTS OR SERVICES
Some products or services may be available exclusively online through our website. These products may have limited quantities and are subject to return or exchange according to our Returns Policy.
We have made every effort to display the colours and images of our products as accurately as possible, but we cannot guarantee that your computer monitor will display the colours exactly.
ARTICLE 7 - EXCLUSION OF RIGHT OF WITHDRAWAL
Certain products are not eligible for return, such as:
- Personalized items or custom-made products
- Hygiene and beauty products where the seal has been broken
ARTICLE 8 - LIABILITY
Lux Stylo is not liable for any direct or indirect damage resulting from the use of our products or the failure to use the products as directed.
ARTICLE 9 - CHANGES TO THE GENERAL TERMS AND CONDITIONS
We reserve the right to update, modify, or replace these terms and conditions at any time. It is your responsibility to check our website regularly for any changes. Your continued use of the website following any changes constitutes acceptance of those changes.